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Joe Aguirre - Mayor Liz Morris - Vice Mayor - Council Member Grace Vallejo - Council Member Bryan Osorio - Council Member - Joe Alindajao
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A Guide to Participating in Virtual City Council MeetingsPlease refer to this document for the most comprehensive information on how to use Zoom for Delano’svirtual online council meetings. Read the information below in its entirety. We appreciate yourwillingness to learn this technology enough to be able to use it well, which will help us ensurecommunity members can follow along and participate remotely. Fortunately, it is straightforward anduser-friendly.ZOOM MEETING OPERATIONS OVERVIEWThe City of Delano will be using Zoom’s Meeting feature for virtual online council meetings. Learn moreabout Zoom HERE. The webinar feature divides participants into attendees and panelists.City Council Members, Committee Members, Applicants, and/or City Staff are panelists. Members of thepublic who join a Zoom meeting are attendees. In the webinar format everyone is allowed to speak atdesignated times during the meeting. For security reasons, only panelists can be seen on video.The meeting is “run” by a host or co-hosts. Generally, City staff serve as hosts. The role of the host is tomanage the meeting.The City will provide a web link to access meetings on the meeting agenda prior to the meeting. Youmay also use a phone to access meetings (see details below).HOW TO INSTALL ZOOMTo access all the features of Zoom, you will need to install Zoom on your device. For those using tabletsto view the remote meetings, you can download the Zoom application from the Apple App Store, orfrom Google Play, depending on your device. You can download the Zoom application forlaptop/desktop. Make certain you always are using the most up-to-date version of Zoom.If you call in by phone, there is no need to install Zoom.TRAININGZoom offers several trainings to help users navigate the platform. Please watch training video, totaling 1min.Joining & Configuring Audio and Video (1 min.)TIPS AND BEST PRACTICESHere are a few recommendations to optimize your digital meeting experience.Arrive early. Join the meeting at least ten minutes before the start time. By joining early, you will havetime to troubleshoot any technical challenges.Rename yourself with First & Last Name (this allows us to prevent "Zoom bombing" by hackers fromoccurring).Silence your phone and all notifications that could interrupt a meeting. Do the same for yourcomputer.Make sure your Zoom software is updated.Your internet connection has the most significant impact on your video/audio quality. If you are able,it is best to use a wired Internet connection.To hear and be heard best, we recommend using a headset or headphones with a microphone. If youdon’t have one, don’t worry. You can achieve similar results if you are in a quiet room for the duration ofthe meeting. Wear headphones even if you don’t have a microphone so that you can hear as well aspossible.The City of Delano offers multiple ways to watch and participate in virtual public meetings:Watch and/or participate in the meeting directly in Zoom by joining the meeting as an attendee. Tojoin a Zoom meeting, follow the link on the agenda.Dial in to the meeting with your phone. This method will also allow you to participate in publiccomment opportunities. The toll-free dial-in numbers for each meeting will be posted prior to eachmeeting on the meeting agenda.Watch the broadcast on Facebook Live via the City of Delano’s Facebook page. These broadcastmethods will NOT allow viewers to participate in the meeting. Do not try to simultaneously watch thebroadcast and participate via Zoom as there will be a delay.PUBLIC COMMENTZoom allows you, an attendee, the opportunity to speak during public comment periods. During publiccomment you will be asked to use the “raise your hand” function to speak. Click on the “raise yourhand” option located at the center of your control bar at the bottom of the screen. Dial *9 to "raise yourhand" if connecting by phone. The Mayor will acknowledge each attendee raising their hand in turn.When you are acknowledged, the host will unmute your microphone. You will be required to “accept”this action on your device. At that point, as in regular public meetings, state your name and addressprior to asking a question or making a comment. When you are finished speaking, the Mayor will againmute your microphone and you will be unable to speak further unless you utilize the “raise your hand”function again. Note: If you are not using the latest update of Zoom, the host may not be able to "inviteyou to speak" due to security issues. If this occurs, you will need to call in by phone to make a publiccomment. To avoid this, always check for the latest Zoom update prior to each meeting.CLOSED SESSIONTo ensure privacy during Closed Session, we will observe the following procedures:A separate, private Zoom meeting for Closed Session will be created.Once a motion to move to Closed Session is approved in the public Zoom meeting, participants inClosed Session will exit the public meeting.Staying in the Zoom app, participants in Closed Session will then join the private meeting created forclosed session.Closed Session is done securely in private.Once Closed Session is complete, participants will leave the private Zoom meeting and re-join thepublic meeting using their panelist join-link for any potential report from Closed Session andadjournment in front of the public.QUESTIONSIf you experience any challenges installing or using zoom, please contact Michael Enriquez email@example.com